Possible issues
I have an issue with my skates, who should I contact?
Always speak to your Authorized Edea dealer first. They can make any adjustments and offer appropriate service. If they feel it is an unusual issue, they will contact Edea head office.
If I contact Edea directly, will it be faster?
No. We would simply contact your local dealer which would just take more time. Your local dealer can solve 99% of problems and we are set up to work through these local experts, so contact them first.
My arches cramp in my new Edea boot. Why is that happening and what can I do?
Speak to your Authorized Edea dealer who will be able to offer expert advice and make any adjustment if required. The causes can be various, from a too tight fit, some pressure points or incorrect arch support.
My feet are cramping/get numb in my Edea boot. Why is that happening and what can I do?
Speak to your Authorized Edea dealer who will be able to offer expert advice and make any adjustment if required. The causes can be various, from a too tight fit, some pressure points or incorrect foot support.
I’m getting blisters on my ankles. What can I do?
Speak to your Edea dealer who will be able to offer expert advice and make any adjustment on the boot if required. A simple adjustment to the boot avoids discomfort and lack of training.
Can Edea boots be stretched?
Yes, they can be stretched. Edea Authorized Dealer can adjust your Edea boot giving you the perfect fit. Learn more on Instant Custom fit.